Shopping Tips

Delivery method

Regardless of the delivery method you choose, you can enjoy free shipping if the single order amount is over 3,000 yuan.

Delivery

Shipping fee $120

Arrival time 2~3 days

Store to store

Shipping fee $60

Delivery time 2~5 days

In-store pickup

Please make an appointment by phone before visiting the store

Payment Methods

Remittance

Direct remittance available.

Or pay in cash at the store.

credit card

Green Boundary Card Payment is now available

(Market America partners please consult before using credit cards)

LINE Pay

Open for use

After-sales process

Return and Exchange Instructions

return the goods

  • Unconditional return of unopened non-transferable goods within seven days.
  • If you want to return the product within seven days after unpacking, a handling fee of 30% of the product list price will be charged.
  • No returns after seven days.
  • Shipping costs are borne by the buyer.

Exchange

  • If the product is under our warranty, you can contact customer service for assistance with exchange or repair.
  • If the product you received is defective, damaged in transit, or incorrect, please provide a video of your purchase and contact customer service within 24 hours of receiving the product. We will arrange a replacement for you as soon as possible.
  • The shipping cost within seven days will be borne by us, and the shipping cost after seven days will be borne by the buyer.

Seven-day appreciation period

  • If you need to return a product, please ensure that the product, gifts, packaging, invoice and all related documents or accessories are complete and undamaged. If the product does not meet the conditions, the return application will not be accepted.

Return and Exchange Process

Contact Us: Please contact customer service first to confirm whether the product is eligible for return or exchange.

Packing products: Pack the complete products and invoice in the original carton to ensure safe delivery.

Shipping information: Address and contact information will be provided by customer service.

Refund Instructions

Credit card payment: Once the return is confirmed to be successful, the payment will be automatically refunded to the original credit card account.

Transfer payment: After the return is confirmed to be successful, the payment will be transferred to the bank account you provided

If you have any questions, please feel free to contact our customer service team, we will be happy to help you!